About
A2A Gateway is a solo project. No VC funding, no team of fifty. Just a builder who got tired of watching support teams copy-paste context into ChatGPT all day.
Founder
I built the AI Triage Agent because the problem was obvious: every support team has a knowledge base full of resolved tickets and docs, and every new ticket is basically a question that's already been answered somewhere. The agent just connects those dots automatically.
The idea
Support agents spend the first 10 minutes of every ticket hunting for context. That's where most SLA breaches happen — before anyone even starts typing.
Every team has years of resolved tickets, runbooks, and Confluence docs. That institutional knowledge exists — it's just not surfaced at the right moment.
Agents shouldn't have to learn a new tool. The draft reply should appear in Jira, where the work already happens, before anyone asks for it.
Free for teams up to 10 users. Install from the Atlassian Marketplace, connect your Jira and Confluence, and the agent starts working on the next issue that comes in.